Facebook Chat is an amazingly accessible way to connect with your loved ones. Whether you are the existing or the new user to the Facebook chat along with its video & voice calling features, you may rarely have some problems with the ever-growing chat experience. And the resolution of those common issues becomes mandatory & for the same, you can either follow some troubleshooting steps or you can also contact the reliable most Facebook Customer Support Service.
Here is a summary of common chat problems along with its solutions that the Facebook users generally face such as:
- Undesirable contacts from the particular Facebook Chat Users
Is there are any of the specific users who create a problem for you on the Facebook Chat? If yes then, create a block list on the Facebook Chat & block the individual users while allowing others to receive & send the chat messages from you.
Click the options icon in the chat sidebar & also select the advanced settings. And, now click the radio button which is just next to the “Turn off chat for only some contacts” & enter the name of the people in the provided field you want to block. The people you want to block won’t be able to see that you are online & also they won’t be able to send you the chat messages.
- Having an issue with the video calling sound
- If you use an external microphone then, always make sure that it is plugged into the correct port on your computer.
- Close any of the programs that use a microphone, especially a video calling and chat applications.
- Some of the microphones and headsets have mute & unmute buttons. And, check to confirm yours isn’t set on mute.
- Nobody is available on Facebook Chat
If all the names in your chat sidebar are not visible or chat is turned off. Then, turn it back by clicking on the options icons & also by selecting the option “Turn on Chat”.
If all the names are not grayed out & there is no green dot indicator next to the people’s name, which indicates their availability to chat that they just aren’t online right now. So, try back later.
- Having a problem with your camera
One of the Facebook Chat’s lesser-known features is its video-calling competence. If you have any of the trouble with your computer’s camera during the chat then,
- Close any of the open applications on your computer that use the camera, especially other chats or video programs.
- Try restarting your web browser.
- Download the most recent drivers for your camera.
- Cannot disable Facebook chat sounds
Select the Options tab in the Facebook Chat sidebar and click on the Chat Sounds to disable them effectively.
- Too many friends to scroll through on Facebook Chat
Some of the users with hundreds of friends on Facebook may find Facebook Chat difficult to use.
Then, select the Options tab on the Facebook Chat sidebar, and select Advanced Settings in the pop-up window. In the Advanced Chat Settings window, you have options to:
- Turn off chat with only some contacts
- Turn off chat with all the contacts except the particular contact
- Cannot Close the Facebook chat window
If the Facebook chat sidebar options appear stuck in the open position then, select the options tab on the chat panel & select the sidebar by clicking on the options icon again & unhide the sidebar.
All the above-stated common issues along with their solutions will be easily resolved by the user himself. But, if still you are incorporated with the multiple of issues then, associating for the valuable Facebook Customer Service will be the first-rate solutions.
Signing-up with professional experts of Customerhelp247 team will help you to meet every single demand of your Facebook.
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